How to Implement Self-Service Without Failing, By Adriana Rivas, is a blueprint for retailers looking to scale heights of sale. The book begins in Memphis, Tennessee, with the story of the world's first self-service grocery store. It then traces how, several global brands, like McDonald's have unlocked the full potential of self-service through innovative execution.
After dwelling on key areas like deployment strategies, leadership options, and possibility of partnerships, the book takes on real-time assessment of performance. and profitability of one's implementation. Then comes a good discussion about returns, as well as a review of the the challenges of employee management. More than telling how to avoid mistakes, another chapter is fully devoted to learning lessons from failures. Implementation checklists and performance tracking resources are also there, making the book an on-the-job companion, and ready reckoner, for managing retail.
After dwelling on key areas like deployment strategies, leadership options, and possibility of partnerships, the book takes on real-time assessment of performance. and profitability of one's implementation. Then comes a good discussion about returns, as well as a review of the the challenges of employee management. More than telling how to avoid mistakes, another chapter is fully devoted to learning lessons from failures. Implementation checklists and performance tracking resources are also there, making the book an on-the-job companion, and ready reckoner, for managing retail.
No comments:
Post a Comment